Support

Need an immediate answer? Tap the live chat icon on the site and connect with a team member any time, day or night. Our live chat is staffed 24/7 and typically responds within 1–3 minutes for most questions, making it the quickest way to get help with account access, game rules, or technical hiccups.

Email and phone — clear timelines and direct support

Prefer email or phone? Email support is available at support@voltagebet.ag and is best for non-urgent questions or when you need to attach documents. Typical email replies arrive within 24 hours, with more complex verification or bonus queries sometimes taking up to 48–72 hours. For a more personal conversation, call +1 (833) 932-1001 — phone support is available around the clock, and waits are usually under five minutes.

Fast answers in our Help Center and FAQs

Before contacting support, check the Help Center for quick solutions to common issues—account verification, deposit and withdrawal procedures, bonus terms, and troubleshooting guides. The FAQs cover popular topics like how to claim the 100% Match up to $1,000 welcome bonus and its 30x wagering requirement, accepted payment methods, and crypto deposit steps so you can often resolve things instantly.

Support for accounts, payments, and gameplay questions

Our team is trained to handle the full range of player needs: secure account setup and verification, fiat and crypto transactions (Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, and USD), bonus and wagering clarification, and game or software troubleshooting. They follow strict privacy practices and will never ask for your password—only the documents needed to verify identity or process withdrawals.

Helpful, human support that follows through

We treat each request personally and aim to resolve issues promptly and clearly. If a matter requires escalation, your case will be handled by a specialist who will keep you updated until it’s resolved. For more background on the site and services, see our Voltage Bet Casino review.

If you don’t find an answer in the Help Center, reach out by live chat, email, or phone—our team is ready to assist.